I was so so freakn nervous!! lol like seriously. Even Seth started being nice to me because I was freaking out so much!
For you up coming boards people i got a 90' shears cut, a perm, a color retouch, curling, basic mani, basic facial, and full eyebrow hot waxing.
Don't be afraid to stop and correct yourself guys!!! lol
I had a lot of prayer backing me up too... My mom's (and my mom know's a LOT of people.. like thousands. lol)prayer loop, emails, facebook, texting, my mom just happened to have a prayer group schduled the same time as my test.... ya I was covered.... literally covered in his blood :)
One of my mom's friends kinda just laughed and said "well we all know she's going to pass because this is a huge part of God's plan for her life... how about we pray for where she is going to work and the people who sit in her chair?"
Wow right? That's faith... I lack that sometimes. But ya that's where I am :) going to trust and figure out where I'm going. Oh ya still have to pass the written test ;) Pray for that! lol
Peace!
Monday, September 27, 2010
Thursday, September 9, 2010
I got your back
So a while back... While I was still in school I had this client come in for a color. She walked in and I knew she would be a challenge. Her hair was long, dry, brittle, pours and very thick. I could tell by her atitude that she wouldn't be easy to please. She picked out a picture of a dark solid color and some chunky highlights. Easy enough right?
NOT.
Well I talked it over with her and she was fine with everything except the price. So I had four educators and the campus manager out there figuring it out with her. So we caped the price no matter how much product I was going to use. So I went for it.
I sspent 4 1/2 hours working on her... she spent almost the entire time on the phone trying to get her electricity back on. My heart went out to her... I don't understand her mind set. But having kids and money problems is never fun.
I was rinsing her hair as one of the other students walked past looking at my client's hair. I wasn't all to suprised when she said... "What the F*** are you looking at?"
I explained to her that we were encouraged to learn from what the others were doing. She proceded to complain about how all girls (besides her and me obvously) were B****'s. goodness... I tried to stay calm and calm her down. Then....
Picture this.
Three educators and a campus manager sourounding her at the shampoo bowl demanding to know what her problem was and why she had used language with a student she didn't know.
The poor lady floundered her way through an explination and never said sorry or admited to anything. lol
After me re-doing her hair about four times trying to tone it to just the right color she had in her head (not the one in the picture) she complained that it wasn't like the picture at all... so I got the stinking picture. At that moment someone walked past and was like "Wow Sarah! Her hair looks just like the lady in the picture!"
I smiled and said thanks... My client knew she had lost her battle. She decided she was done and ready to pay... But guess what? Her wallet was in the car. Ha. Right. So my campus manager looked at her and was like "well I need some fresh air, I think I'll walk with you."
So yes she came back in side and payed. We charged her about $60 less than it should have been. She looked at me and said I did a great job and that she was sorry she was a pain in my A**. lol I thanked her for coming.
When she walked out the whole school of girls aploded. lol they all gave me hugs and said good job and that they wouldn't have put up with that. But I did it :) And she looked darn good when she walked out if I must say!
So in a school of 100 girls (and like 3 guys) that I didn't think really cared about me... they all had my back at the end of the day... interesting how that works. :) I learned so so much with that client! Not only how to keep my cool. Keep my confidence. Work on some one I don't like. Handle that type of hair... And that I have friends when when I don't expect it. God is good and we have to just trust that we will learn something out of any situation. :)
NOT.
Well I talked it over with her and she was fine with everything except the price. So I had four educators and the campus manager out there figuring it out with her. So we caped the price no matter how much product I was going to use. So I went for it.
I sspent 4 1/2 hours working on her... she spent almost the entire time on the phone trying to get her electricity back on. My heart went out to her... I don't understand her mind set. But having kids and money problems is never fun.
I was rinsing her hair as one of the other students walked past looking at my client's hair. I wasn't all to suprised when she said... "What the F*** are you looking at?"
I explained to her that we were encouraged to learn from what the others were doing. She proceded to complain about how all girls (besides her and me obvously) were B****'s. goodness... I tried to stay calm and calm her down. Then....
Picture this.
Three educators and a campus manager sourounding her at the shampoo bowl demanding to know what her problem was and why she had used language with a student she didn't know.
The poor lady floundered her way through an explination and never said sorry or admited to anything. lol
After me re-doing her hair about four times trying to tone it to just the right color she had in her head (not the one in the picture) she complained that it wasn't like the picture at all... so I got the stinking picture. At that moment someone walked past and was like "Wow Sarah! Her hair looks just like the lady in the picture!"
I smiled and said thanks... My client knew she had lost her battle. She decided she was done and ready to pay... But guess what? Her wallet was in the car. Ha. Right. So my campus manager looked at her and was like "well I need some fresh air, I think I'll walk with you."
So yes she came back in side and payed. We charged her about $60 less than it should have been. She looked at me and said I did a great job and that she was sorry she was a pain in my A**. lol I thanked her for coming.
When she walked out the whole school of girls aploded. lol they all gave me hugs and said good job and that they wouldn't have put up with that. But I did it :) And she looked darn good when she walked out if I must say!
So in a school of 100 girls (and like 3 guys) that I didn't think really cared about me... they all had my back at the end of the day... interesting how that works. :) I learned so so much with that client! Not only how to keep my cool. Keep my confidence. Work on some one I don't like. Handle that type of hair... And that I have friends when when I don't expect it. God is good and we have to just trust that we will learn something out of any situation. :)
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